From Hello World to Now

Cyber System Operations (System Administrator Equivalent)

United States Air Force, Anville PA
July 2022 - Present

  • Manage and maintain company servers, ensuring high availability and performance.
  • Implement and monitor security measures, including firewalls, antivirus software, and intrusion detection systems.
  • Provide technical support to clients and end-users, resolving issues promptly and efficiently.
  • Configure and manage network devices, including routers, switches, and access points.
  • Administer Active Directory, Group Policy, and other Windows Server services.
  • Perform regular system backups and develop disaster recovery plans.
  • Monitor system performance and conduct regular maintenance to optimize operations.
  • Reimaged computers and seamlessly joined them to respective domains.
  • Implemented computer systems with Bitlocker for data loss protection.
  • Executed STIG configurations to mitigate vulnerabilities and enhance cybersecurity posture.
  • Utilized Windows PowerShell and Linux Terminal in various VM’s to enhance security by configuring network settings across the environment.
  • Utilized the advanced capabilities of SolarWinds Security Event and Information Management (SEIM) to diligently monitor, secure, and optimize the intricate IT network infrastructure.
  • Configured firewalls with an ACL to securely allow inter-VM communication within the domain network while monitoring IP traffic.

Please see Dear hiring Managers... for more information about my job as a System Administrator.

Information Technology Manager

Lake Tobias Wildlife Park, Halifax PA
May 2016 - July 2022

  • Provided technical support to end-users, troubleshooting hardware and software issues.
  • Assisted in the configuration and deployment of new systems and applications.
  • Conducted network maintenance and upgrades, ensuring minimal downtime.
  • Experienced in troubleshooting practices for email services and client devices.
  • Expanded IT infrastructure with various devices with proper subnetting practices.
  • Planned and implemented IT network infrastructure such as cat5e, cat6, and fiber physical media.
  • Demonstrated strong leadership skills in coordinating team efforts and resolving conflicts.